Terms of Use

Effective Date: April 15, 2024 

1. Welcome to Borrow-It

1.1 Borrow-It operates a platform that allows:  (a) users to advertise items for rent (such users being “owners”);  (b) owners to communicate with and enter into agreements with other users to rent (such users that rent being “renters”);  (c) renters to pay owners for renting the relevant items; and  (e) users to resolve disputes concerning the rented items, which we make available to you through the Borrow-It application available for download on your mobile device (the “Borrow-It App”) and our website at https://borrow-it.com (together, the “Borrow-It Service”). 

1.2 The Borrow-It Service is provided by Borrow-It Inc. (“Borrow-It”, “we”, “our”, or “us”). 

2. Important warnings about lending and renting items 

2.1 Borrow-It only provides a platform that enables users to rent and lend items but does not rent or lend items itself. We also do not regularly monitor the quality of the items made available for rent by owners through the Borrow-It Service. 

2.2 As such, the owner (and not us) is responsible for ensuring that items conform to any descriptions provided, are fit for purpose and safe to use. If you are a renter, we will not be responsible to you for any items that you rent through the Borrow-It Service. 

2.3 If you are a owner, you will also be responsible for complying with any obligations you may have under applicable law with respect to the items that you provide for rent, including giving effect to renters’ rights under applicable consumer law and compensating any damage to the renter or any other person caused by your items. 

2.4 If you are a renter, you will be responsible for the proper care and return of any items you rent through the Borrow-It Service. You will not normally be held liable for compensating the owner for accidental loss or damage to those items unless loss or damage is the result of negligence, forgetfulness, carelessness, improper use, not having the appropriate skills or experience to operate those items, and theft. The Borrow-It Service will determine if you are liable under these circumstances. You will be responsible for any damage you cause to other people or property when you use those items. 

3. Your relationship with us 

3.1 This document and any documents referred to within it (collectively, the “Terms of Service”) set out the terms of your relationship with us. It is important that you read and understand these Terms of Service before using the Borrow-It Service. 

3.2 Additional terms will apply to you depending on whether you are a renter, owner, buyer or seller. Please refer to paragraph 10 if you are an owner, paragraph 11 if you are a renter. 

3.3 By accessing and using the Borrow-It Service, you agree to these Terms of Service. If you do not agree to these Terms of Service, please do not access or use the Borrow-It Service.  4. Information about us 

4.1 Borrow-It Inc. is a company corporation registered in Delaware, United States of America, with its registered address at 2140 N. Cleveland Ave., Chicago, IL 60614. 

5. Information about you 

5.1 Your privacy is important to us. You should read our Privacy Policy (https://borrow-it.com/privacy-policy) to understand how we collect, use and share information about you. 

6. The Borrow-It Service 

6.1 The Borrow-It Service allows owners and sellers to advertise items for rent and for sale, and to communicate and enter into agreements with renters and buyers for the rent or sale of those items. 

6.2 We may, from time to time, provide social features on the Borrow-It Service, which enable you to message and share information about your use of the Borrow-It Service with other users. Any use of these social features should comply with our Rules of Acceptable Use below. 

7. Setting up your account 

7.1 To access the Borrow-It Service, you must set up an account using your email address (your “Account”). You will need to create a password for your Account – we encourage you to use “strong” passwords (passwords that use a combination of upper and lower case letters, numbers and symbols) with your Account. 

7.2 You must be 16 years or older and capable in your country of residence of entering into a legally binding agreement to use the Borrow-It Service. If you are below the age of 18 we may require a parent or guardian to enter into the agreement on your behalf. In this instance, we will hold a legally binding agreement with the parent or guardian. 

7.3 You are responsible for maintaining the confidentiality of your login details and for any activities that occur under your Account. If you have any concerns that your Account may have been misused, you should contact us at info@borrow-it.com straight away to let us know. 

8. Your right to use the Borrow-It Service 

8.1 The materials and content comprising the Borrow-It Service belong to us or our third-party licensors, and we give you permission to use these materials and content for the sole purpose of using the Borrow-It Service in accordance with these Terms of Service. 

8.2 Your right to use the Borrow-It Service is personal to you and you are not allowed to give this right to any other person. Your right to use the Borrow-It Service does not stop us from giving other people the right to use the Borrow-It Service. 

8.3 Unless allowed by these Terms of Service or as permitted by the functionality of the Borrow-It Service, you agree:  (a) not to copy, or attempt to copy the Borrow-It App or any other portion of the Borrow-It Service;  (b) not to give or sell or otherwise make available the Borrow-It App or any other portion of the Borrow-It Service to anybody else;  (c) not to change, or attempt to change the Borrow-It App or any other portion of the Borrow-It Service in any way;  (d) not to look for or access the code of the Borrow-It App or any other portion of the Borrow-It Service that we have not expressly published publicly for general use. 

8.4 You agree that all confidential information, copyright and other intellectual property rights in the Borrow-It App or any other portion of the Borrow-It Service belong to us or the people who have licensed those rights to us. 

8.5 You agree that you have no rights in or to the Borrow-It App or any other portion of the Borrow-It Service other than the right to use and access them in accordance with these Terms of Service. 

9. Owner Specific Terms 

9.1 This paragraph 9 applies to you if you are an owner. 

9.2 You must not offer to lend through the Borrow-It Service any firearms, weapons, pornography, mature content, animals, or any items that it would be illegal to offer for rent in your or the renter’s country of residence. We may remove any items offered for rent from the Borrow-It Service if we believe such items are illegal, immoral, or damaging to our reputation. 

9.3 You are responsible for ensuring that: (a) you have all necessary rights to rent out any items you advertise on the Borrow-It Service, and that the renter’s use of those items will not infringe any other party’s rights;  (b) you deliver any rented items to the renter in accordance with the agreement you reach with the renter;  (c) any descriptions of the items you advertise for rent through the Borrow-It Service are accurate and include all information relevant to the use of the item, including (as appropriate): (i) notice of any defects, restrictions or other requirements that may apply to the use of the item; and (ii) any instructions or notices that may reasonably be required to use the item safely;  (d) the items you advertise on the Borrow-It Service: (i) conform in all material respects to any pictures or descriptions that you upload to the Borrow-It Service; (ii) are safe to use in accordance with any reasonable instructions that you provide to the renter; (iii) are fit for any purpose for which such items would normally be used, or any purpose communicated to you by the renter; (iv) can be legally offered for rent.  (e) any rental item is only handed over to the renter after the transaction(s) are approved by the Borrow-It Verification process. You must only handover the item to the person verified by Borrow-It, not third parties. 

9.4 If you offer storage space for rent, you must also ensure that the space is accessible safely and legally, that it is secure and free from leaks and/or excessive heat or cold. You will be responsible for any damage to any of the buyer’s items that are left in your storage area. 

9.5 You will be responsible for any damage the renter, or any other person may suffer as a result of any defect in the item they have borrowed from you, or for any failure to comply with the requirements in paragraph 9.2. 

9.6 You are free to agree any other terms on which you rent an item to a renter, including the price you wish to charge to the renter for renting your item for the relevant rent period (the “Rent Fee”). When you post items for rent on the Borrow-It Service, you must ensure that the Rent Fee you advertise on your listing is the total price payable for renting your items, including any applicable taxes or costs of delivery. 

9.7 Once you agree to the terms on which you will lend an item to a renter, you must not try to amend those terms (including the price) unless you have a valid, justifiable reason for doing so and the renter agrees to those amended terms. 

9.8 You can remove a listing or cancel your agreement to lend an item to a renter at any time up to 48 hours before the start of the relevant rent period. If you cancel an agreement to rent an item to a renter less than 48 hours before the start of the rent period, we may charge you a cancellation fee equal to 30% of the relevant Rent Fee. 

10. Renter Specific Terms 

10.1 This paragraph 10 applies to you if you are a renter. 

10.2 When you agree to rent an item with an owner, the owner grants you a limited right to use that item for the relevant rent period. This right is personal to you and you are not allowed to give this right to any other person. 

10.3 You are responsible for ensuring that:  (a) you are legally allowed to use any item that you borrow through the Borrow-It Service;  (b) you comply with all applicable law when using the item;  (c) you comply with any reasonable directions provided by the owner in order to use the item safely;  (d) you return the item in the same condition as it was in when you collected it from the owner (any reasonable wear and tear excepted). 

10.4 If you rent a storage space through the Borrow-It Service, you must ensure that the items you store are not flammable, dangerous or hazardous to people or animals, and do not exceed$25,000 in value. You will be responsible for any damage caused to the storage space, the owner or any other person or property as a result of your use of any storage space you rent through the Borrow-It Service. 

10.5 You are free to agree with the owner how you will return any items you have rented to the owner; however, you must ensure that you return any items you have rented to the owner before your rent period ends. 

10.6 You will be responsible for any loss of or damage to the item you have rented as a result of negligence, carelessness, improper use, not having the appropriate skills or experience to operate those items, and theft. The Borrow-It Service will determine if you are liable under these circumstances. Please see paragraph 15 for more information about how we handle disputes between renters and owners, including any if the item is damaged, lost or stolen.

10.7 You can cancel a request to borrow an item at any time before the request is accepted by the owner, or at any time up to 48 hours after the request is submitted, known as the ‘cooling off period’. There is no cooling off period if the request is within 48 hours of the start date. If you cancel before the request has been accepted, or within the cooling off period you will receive a full refund. 

10.8 If you fail to return an item by the agreed deadline you must contact the owner and or Borrow-It to notify them as soon as you are aware you are going to miss the deadline. You will also need to book and pay for the extended time immediately. The owner may not be able to accommodate the extension in which case it is your responsibility to get the item(s) back to the owner within a timeframe that suits the owner. If you do not do so you will be liable to pay late fees(“Late Fees”) as determined to be appropriate by Borrow-It. You agree that Borrow-It can charge this amount from your card or bank account without further permission. 

10.9 If you miss the agreed deadline for return and are uncommunicative with the owner or Borrow-It, or we have reason to believe you have caused damage to the item, you agree that Borrow-It can take a holding deposit from your account up to the full value of the items you have rented (“Holding Deposit”). This deposit will be fully refundable, less any fees owed to the company or owner, once the items are returned, replaced, or repaired. Otherwise, the deposit will not be refunded.  

11. Fees and payment 

11.1 If you are an owner, we will collect the Rent Fee from the renter on your behalf. Unless we are unable to obtain payment from the renter, such as where a buyer’s payment method is refused or our payment services provider determines that there is a risk of fraud, we will transfer you the Rent Fee within 24 hours of the start date of the rental. We will also charge you a fee of 25% of the Rent Fee (“owner Fee”), which we will deduct from the amount we transfer to you. 

11.2 If you are a renter, once you have agreed to rent an item from the owner, we will charge you the full Rent Fee on the owner’s behalf. In addition to the Rent Fee, we will also charge you an additional fee for your use of the Borrow-It Service equal to 25% of the price you pay to the owner to rent an item (“Renter Fee”). 

11.3 If we are unsuccessful in charging the Rent Fee, Renter Fee, Late Fee, Settlement Fee or any other amount to your credit or debit card, and have still not received payment within 7 days after informing you, we may suspend or temporarily disable all or part of your access to the Borrow-It Service (without any responsibility to you), and we shall be under no obligation to provide any or all of the Borrow-It Service while the amount concerned is unpaid. This does not affect any other rights and remedies available to us or the owner. If you chargeback a payment you were obliged to pay by the terms of this agreement, your account will be immediately suspended until the payment is re-paid, or the chargeback is cancelled. 

12. Your content 

12.1 You confirm that any images, text, or information that you upload to the Borrow-It Service, including any reviews that you post about other users or items (collectively, your “User Content”) will meet the Rules of Acceptable Use. 

12.2 We do not claim ownership of your User Content, and ownership will remain with you and any third party whose content you include in your User Content. Instead, you grant us a worldwide, non-exclusive, royalty-free and perpetual license to use, copy, reproduce, distribute, adapt, re-format, modify, publish, translate, license, sub-license and otherwise make available the User Content anywhere and in any form for the purposes of providing the Borrow-It Service (including allowing users that you give access to any User Content to view and use your User Content). 

12.3 You must ensure that you are able to grant us the above license for any content owned by a third party that you include in your User Content. 

12.4 Our right to use your User Content does not in any way affect your privacy rights. Please see our Privacy Policy (https://borrow-it.com/privacy-policy) which provides information on how we use your personal information. 

12.5 We have the right to monitor any User Content and to reject, refuse or delete any User Content where we think that it breaks any of the Rules of Acceptable Use. 

13. Rules of Acceptable Use 

13.1 In addition to the other requirements within these Terms and Conditions, this section describes specific rules that apply to your use of the Borrow-It Service (the “Rules of Acceptable Use”). 

13.2 When using the Borrow-It Service you must not:  (a) circumvent, disable or otherwise interfere with any security related features of the Borrow-It Service;  (b) give any false or misleading information, impersonate any person or permit any other person to use the Borrow-It Service under your name or on your behalf unless such person is authorized by you;  (c) use the Borrow-It Service if we have suspended or banned you from using it;  (d) advocate, promote or engage in any illegal or unlawful conduct or conduct that causes theft, loss, damage or injury to any person or property;  (e) promote or advertise any goods or services, other than items you, as a owner or seller, make available for rent through the Borrow-It Service;  (f) send any unsolicited marketing communications through the Borrow-It Service;  (g) modify, interfere, intercept, disrupt or hack the Borrow-It Service;  (h) misuse the Borrow-It Service by knowingly introducing viruses, Trojans, worms, logic bombs or other material which would harm any of the Borrow-It Service or any user of the Borrow-It Service’s own equipment;  (i) collect any data from the Borrow-It Service other than in accordance with these Terms and Conditions;  (j) submit or contribute any User Content that contains nudity or violence or is abusive, threatening, obscene, misleading, untrue or offensive;  (k) submit or contribute any User Content that you do not own or have the right to use or otherwise infringe the copyright, trademark or other rights of third parties;  (l) use any User Content in violation of any licensing terms specified by the owner;  (m) other than leaving reviews about owners or items, submit or contribute any information or commentary about another person without that person’s permission;  (n) threaten, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety or be likely to harass, upset, embarrass, alarm or annoy any other person (including but not limited to other users, and Borrow-It employees);  (o) use any automated system, including without limitation “robots”, “spiders” or “offline readers” to access the Borrow-It Service in a manner that send more request messages to the Borrow-It Service than a human can reasonably produce in the same period of time;  (p) enter into any agreement to buy, sell, lend or rent any item other than through the Borrow-It platform with any other user who you initially met through the Borrow-It Service. Doing so is “Fee Avoidance” and you will be liable for double the fees avoided, or a $200 fine (whichever is more) for each instance of doing so. 

13.3 Failure to comply with the Rules of Acceptable Use constitutes a serious breach of these Terms and Conditions, and may result in our taking all or any of the following actions (with or without notice):  (a) immediate, temporary or permanent withdrawal of your right to use the Borrow-It App or any other portion of the Borrow-It Service;  (b) immediate, temporary or permanent removal of any User Content;  (c) issuing of a warning to you;  (d) legal action against you including proceedings for reimbursement of all costs (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;  (e) disclosure of such information to law enforcement authorities as we reasonably feel is necessary. 

13.4 The responses described in paragraph 13.3 are not limited, and we may take any other action we reasonably deem appropriate. 

14. Notice and takedown policy 

14.1 Any person may contact us by sending us a notice (an “Infringement Notice”) if any content available through the Borrow-It Service infringes their rights. The Infringement Notice should be sent by email to copyright@borrow-it.com. Please provide the following information in the Infringement Notice: (a) your name and contact details; (b) a statement explaining in sufficient detail why you consider that the content available through the Borrow-It Service infringes your rights or fails to comply with our Rules of Acceptable Use; and  (c) a link to or such other means of identifying the problematic content. 

14.2 We will take the action that we believe is appropriate depending on the nature of the Infringement Notice and will aim to respond to you within a reasonable period of time on the action we propose to take. 

15. Resolving disputes between renters and owners 

15.1 We encourage users to resolve any disputes directly. If, as a renter, you have lost or damaged an item, you are responsible for reimbursing the owner immediately for the full value of repairing the item (if possible) or replacing it. 

15.2 If you are an owner, we may ask you to provide proof of purchase, photos of any damage caused to an item, or any other evidence to support your claim for reimbursement from a renter. Where you claim that a renter has damaged an item, we may also ask you to provide photos of your item taken before it was provided to a renter, to support your claim that any damage was caused by the renter (and was not present at the start of the rent period). 

15.3 In the event that a renter and an owner are unable to resolve a dispute between them directly, they can ask us to mediate the dispute. If we do mediate a dispute, we may charge a fee of up to 30% of any amounts that we, the owner, and the renter determine are payable by the renter to compensate the owner for any loss or damage to the item. We will charge this amount to the renter in addition to any amounts the renter is required to pay to the owner (together known as the “Settlement Fee”). If Borrow-It mediates the dispute you agree to accept Borrow-It’s conclusion and pay any amount which Borrow-It determines you are liable for. 

15.4 If you owe Borrow-It or another user money through the terms of these Terms of Service you agree to pay the sum promptly and not more than 48 hours from it being requested. In the event that you do not pay the owed money within this timeframe, Borrow-It will debit this amount from your card. In agreeing to these Terms you agree to allow us to do so and waive your right to chargeback this transaction with your bank.   

16. Owner Guarantee 

16.1 In the event that you are unable to recover the cost of repairing or replacing an item or the estimated value of the item, we may reimburse you any such amounts provided you meet the criteria laid out in the “owner Guarantee”. Further details of the owner Guarantee are also available at https://borrow-it.com/guarantee. 

16.2 If you are an owner, if we agree to reimburse you under the owner Guarantee, you must inform the renter that any amounts owed to the owner will now be owed to us. 

16.3 If you are a renter, any payment we may make to the owner under the owner Guarantee will not affect your obligation to pay for the items that have been lost, stolen or damaged, but this obligation will be owed to us, rather than the owner. 

17. Ending our relationship 

17.1 If at any time you do not feel that you can agree to these Terms and Conditions or any changes made to these Terms and Conditions or the Borrow-It Service, you must immediately stop using the Borrow-It Service. 

17.2 Deleting the Borrow-It App might not close any Account you have created in relation to the Borrow-It Service. You must notify us if you wish to close your Account by contacting us using the details and functionality at https://borrow-it.com/contact-us, and we will end your use of the Borrow-It Service. 

17.3 We may immediately end your use of the Borrow-It Service if you break the Rules of Acceptable Use, any other important rule(s), or terms and conditions we set for accessing and using the Borrow-It Service including these Terms and Conditions. 

17.4 We may also withdraw any part of the Borrow-It Service at any time and will notify you if we feel it will significantly affect your usage of the Borrow-It Service. 

17.5 If you or we end your use of the Borrow-It Service or we withdraw Borrow-It Service as described in this section, we may delete your User Content, any other information that you have uploaded to the Borrow-It Service or any other information we hold about you. You will also lose any rights you have to use the Borrow-It Service or to access our content or your User Content. You should therefore ensure that you keep a copy of any information or content you use on the Borrow-It Service, as well as your User Content, as we will not offer you compensation for any losses you might suffer if you lose your rights to access and use the Borrow-It Service or any such information, content, or User Content. 

17.6 The termination of your use of the Borrow-It Service, and the cancellation of your Account shall not affect any of your obligations to pay any sums due to us. 

17.7 Nothing in this paragraph 17 affects any legal rights you may have under the law of the country in which you are resident. 

18. Our liability/responsibility to you

18.1 While we will do our best to ensure that the Borrow-It App itself is of a reasonable standard and quality and matches any descriptions we have provided you, the Borrow-It App and any other portion of the Borrow-It Service may contain some content owned or developed by third parties. As we do not own or produce such third-party content, we cannot be responsible for it in any way. 

18.2 In addition, due to the nature of the Internet and technology, the Borrow-It Service is unfortunately provided on an “as available” and “as is” basis. This means that we are unable to promise that your use of the Borrow-It Service will be uninterrupted, without delays, error-free or meet your expectations and we do not give any commitment relating to the performance or availability of the Borrow-It Service in these Terms and Conditions and, to the extent we are able to do so, we exclude any commitments that may be implied by law. 

18.3 In the event of a claim arising out of the provision of the Borrow-It Service, our responsibility to you will never be more than the amount you have paid us in the 12 months prior to the claim arising and, if you have not paid us any money, we shall have no responsibility whatsoever to you. 

18.4 In every case, we will never be responsible for any loss or damage that is not reasonably foreseeable. 

18.5 The above does not affect your rights under the applicable law of the country in which you are resident, including our responsibility to you for any personal injury or death caused by our negligence. 

19. Resolving disputes with us 

19.1 If you have a dispute with us relating to the Borrow-It Service, in the first instance please contact us at info@borrow-it.com and attempt to resolve the dispute with us informally. 

19.2 In the unlikely event that we have not been able to resolve a dispute informally, we will discuss and agree with you the most effective way of resolving our dispute. 

20. Changes to the Borrow-It Service 

20.1 We are constantly updating and improving the Borrow-It Service to try and find ways to provide you with new and innovative features and services. Improvements and updates are also made to reflect changing technologies, tastes, behaviors, and the way people use the Internet and the Borrow-It Service. 

20.2 In order to do this, we may need to update, reset, stop offering and/or supporting a particular part of the Borrow-It Service, or feature relating to the Borrow-It Service (“changes to the Borrow-It Service”). These changes to the Borrow-It Service may affect your past activities on the Borrow-It Service, features that you use, your User Content and any other information you submit to the Borrow-It Service (“Service Elements”). Any changes to the Borrow-It Service could involve your Service Elements being deleted or reset. 

20.3 You agree that a key characteristic of the Borrow-It Service is that changes to the Borrow-It Service will take place over time and this is an important basis on which we grant you access to the Borrow-It Service. Once we have made changes to any part of the Borrow-It Service, your continued use of the Borrow-It Service will show that you have accepted any changes to the Borrow-It Service. You are always free to stop using the Borrow-It Service. 

21. Apple App Store Provisions 

21.1 This paragraph 21 applies where the Borrow-It App has been downloaded from the Apple App Store. You acknowledge and agree that these Terms and Conditions are solely between you and Borrow-It, not Apple, Inc. (“Apple”) and that Apple has no responsibility for the Borrow-It App or content thereof. Your use of the Borrow-It App must comply with the App Store Terms of Service. 

21.2 You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Borrow-It App. In the event of any failure of the Borrow-It App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the Borrow-It App to you; to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Borrow-It App, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be solely governed by these Terms and Conditions and any law applicable to Borrow-It as provider of the Borrow-It App. 

21.3 You acknowledge that Apple is not responsible for addressing any claims of you or any third party relating to the Borrow-It App or your possession and/or use of the Borrow-It App, including, but not limited to: (i) product liability claims; (ii) any claim that the Borrow-It App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation; and all such claims are governed solely by these Terms and Conditions and any law applicable to Borrow-It as provider of the software. 

21.4 You acknowledge that, in the event of any third-party claim that the Borrow-It App or your possession and use of that Borrow-It App infringes that third party’s intellectual property rights, Borrow-It, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim to the extent required by these Terms and Conditions. 

21.5 You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties. 

21.6 You and Borrow-It acknowledge and agree that Apple, and Apple’s subsidiaries, are third-party beneficiaries of these Terms and Conditions as relates to your license of the Borrow-It App, and that, upon your acceptance of the terms and conditions of these Terms and Conditions, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms and Conditions as relates to your license of the Borrow-It App against you as a third-party beneficiary thereof. 

22. Other App Marketplaces and Platforms 

22.1 This paragraph 22 applies where the Borrow-It App has been downloaded from any app store or distribution platform other than the Apple App Store, including the Google Play Store (the “Distribution Platform “):  (a) you acknowledge that these Terms and Conditions are between you and Borrow-It, and not with the provider of the Distribution Platform (“Store Provider”);  (b) your use of the Borrow-It App must comply with the Store Provider’s then-current Distribution Platform Terms of Service;  (c) the Store Provider is only a provider of the Distribution Platform where you obtained the Borrow-It App;  (d) Borrow-It, and not the Store Provider, is solely responsible for the Borrow-It App;  (e) the Store Provider has no obligation or liability to you with respect to the Borrow-It App or these Terms and Conditions; and  (f) you acknowledge and agree that the Store Provider is a third-party beneficiary to these Terms and Conditions as it relates to the Borrow-It App. 

23. Changes to the documents 

23.1 We may revise these Terms and Conditions from time to time, but the most current version will always be at https://borrow-it.com/terms-of-service or in the relevant section of the Borrow-It App. 

23.2 Changes will usually occur because of new features being added to the Borrow-It Service, changes in the law or where we need to clarify our position on something. 

23.3 Normally, we will try to give you some warning before the new terms become effective. However, sometimes changes will need to be made immediately and if this happens, we will not give you any notice. 

24. Documents that apply to our relationship with you 

24.1 The current version of these Terms and Conditions contains the only terms and conditions that apply to our relationship with you. 

24.2 We intend to rely on these Terms and Conditions as setting out the written terms of our agreement with you for the provision of the Borrow-It Service. If part of these Terms and Conditions cannot be enforced, then the remainder of these Terms and Conditions will still apply to our relationship. 

24.3 If you do not comply with these Terms and Conditions and we do not act immediately, this does not mean we have given up any right we have and we may still take action in the future. 

25. Law 

25.1 United States law will apply to all disputes and the interpretation of these Terms and Conditions. If we need to apply to court to enforce any part of these Terms and Conditions against you or resolve any other dispute between us arising from or related to your use of the Borrow-It Service, we will initially seek to apply to the United States courts. This does not affect your rights under the law of the country in which you are resident, including your right to have a dispute in relation to your use of the Borrow-It Service heard in the courts of that country. 

26. Contact, feedback and complaints 

26.1 If you need to contact us in relation to these Terms and Conditions or any other document mentioned in them, please email us at info@borrow-it.com.